Returns Policy
At Blooming Bumps we want our customers to enjoy a hassle free and enjoyable shopping experience. For this reason, we try and make the process of returning goods simple. Please note it is in your best interests to check the sizes of the garments and ask for other measurements if you are not sure, this will save you postage costs on returning orders.
We hope that you are happy with your purchase, however we are aware that sometimes clothes purchased online from a picture can look different when you actually receive them. We will be happy to accept the return of any item you have purchased from us, for whatever reason, and will offer you a full refund less any initial postal costs once the item has been received and the condition checked to ensure that it has not been worn.
All we ask is that you notify us either by email or telephone and return your item to us within 10 working days of receipt of your order. A working day is any day other than weekends and bank/public holidays.
If you wish to exchange an item and the new item costs less than the item returned we will refund you the difference. If the item is more expensive than the item returned then an additional payment will be required. Upon receipt of any difference in payment the new item will be dispatched to you.
Please remember that the majority of items offered for sale are second hand and will rarely be in perfect condition, we aim to point out any defects in the description to allow you to make an informed choice when ordering and we have no intention to mislead. Items are sold on behalf of the Seller, Blooming Bumps cannot be held responsible for any variances in colour or sizing.
Please obtain a certificate of postage when returning any items to us as Blooming Bumps cannot be held responsible for items that get lost in the post.
Please note that underwear is non-returnable unless faulty.
If you are returning an item because of an error made on our part or because it is proved to be defective, we will be more than happy to refund the initial delivery charges incurred in sending the goods to you and your costs in returning it to us. Otherwise, you will be responsible for all delivery charges in connection with your purchase.
No refund will be offered for any postage, packaging and insurance costs that are incurred due to items being returned as these are direct costs. Refunds will not be offered for postage charges paid at the time of ordering.
To return an item firstly notify us as above then send the goods to the address below quoting your order number and reason for cancellation;
Blooming Bumps
6 Somerset Avenue
Baildon, Shipley
West Yorkshire
BD17 5LS
For your protection, we recommend that you use a recorded-delivery service.
Any orders returned without prior arrangement will be subject to a 2GBP per item restocking charge.
This does not affect your statutory rights.
